FAQs

Certainly! Pooler's elegance is made for thoughtful and sophisticated gifts. Whether it's adaily use item, a decorative piece, or stationery, you'll find the perfect gift for any occasion.

We aim to process a refund within 7 days. but in very rare cases, it may take up to 45 days to reflect in your account. Please note, however, that your bank may take several days to process the payment back into your account. With that said, please allow up to 10 working days after posting the item back to us before getting in touch about your refund. We'll contact you via email to let you know when your refund has been processed.

Stay in the loop by subscribing to our newsletter and following us on social media. We regularly announce new products, exclusive promotions, and behind-the-scenes glimpses of our creative process.

We accept various payment methods, including credit/debit cards, digital wallets, and other secure payment options. Choose the one that suits you best during the checkout process.

You can easily track your order by logging into your account on our website. We'll also send you email updates with the status of your order and tracking information once it's shipped.

Our return policy allows you to return items within a specified period after receiving your order. Check our website for detailed information on how to initiate a return and any conditions that may apply.

Yes, we offer international shipping. Shipping costs and delivery times vary based on your location. Review our shipping information on the website for details.

When the product is shipped domestically, the delivery timeframe may extend up to 7 days. In the case of international shipments, the delivery period may extend to a maximum of 25 day

For any assistance, our customer support team is ready to help. You can reach out via email, or through the contact form provided in the "Contact Us" section, Or Please drop your query via mail Support@pooler.com
Absolutely. We take the security and privacy of your information seriously. Our website employs advanced encryption and security measures to ensure your data is protected.

Yes, we do offer gift cards. They make for a perfect gift, and you can find them on our website. Choose the desired amount, and the recipient can use it to shop for their favourite items.

Unable to find satisfactory answers ? Contact Support